Tag Archives: Coronavirus

Smile Makeover Disaster

I need some advise. I had porcelain veneers done. The first time they came back they were way too thick. Even my dentist knew that by looking. I asked him to send them back, which he did. When they came back again, they didn’t really let me see them. They did tell me they could make any adjustments necessary after they were bonded on. That turned out not to be true. They ended up very bulky looking and, though I did ask for a white smile, they ended up chalky and fake looking . I absolutely hate them, but my dentist isn’t returning my calls. Do you have a recomendation of how I can get this fixed?

Carla

Dear Carla,

A single porcelain veneer being placed on a tooth

I think you’re suffering from having a decent family who is trying to do cosmetic dentistry he’s not qualified to do. Believe it or not, smile makeovers aren’t taught in dental school. A dentist has to invest in a significant amount of post-doctoral training in order to develop the skills necessary to create beautiful smile makeovers. My guess is your dentist didn’t invest in that.

True cosmetic dentists also know that it is the patient’s perception of their smile that matters most. Because of that, they will use a temporary try-in paste so you can get a good look at your porcelain veneers in a variety of lightings before they are bonded on. You have a legal advantage. He misled you regarding the ability to make changes to your porcelain veneers after they were placed, bonding them on without your official permission.

Getting Your Porcelain Veneers Done Right!

Normally, I would say insist on a refund, however, you mentioned he’s not returning your calls. That may be because he is avoiding you or, if we want to be generous, maybe he’s not checking messages as much if his office is closed during the COVID-19 quarantine. Though, they should be open for emergency procedures.

Leave him another message letting him know if you don’t hear back from him this time, you’ll be contacting a lawyer. That will kick him into gear. If you do end up having to get a lawyer involved, you have a pretty solid case. I’m sure his insurance holders will advice him to settle quickly.

When you go to have these re-done, I want you to be certain you use a dentist with both training and artistry.. Ideally, you’d see an AACD accredited dentist (which is different from just being a member). Accredited dentists are in the top 1% of dentists in the country. If you can’t find one of them within a reasonable distance to you, contact me again and we’ll help you find someone.

This blog is brought to you by Lafayette, LA Cosmetic Dentist Dr. Mike Malone.

what is essential treatment?

I know during this time of quarantine that we all have to do our part. I’ve been doing very well and not going anywhere. Unfortunately, I took a spill down our stairs and ended up chipping a tooth. Would this be considered an essential treatment? I feel silly. I know it is just a chip but it is bugging me.

Camille

Dear Camille,

a before and after picture of dental bonding for a chipped tooth.

The CDC hasn’t listed what procedures and treatments are considered essential and what isn’t. For the most part, they expect us to avoid routine procedures. If it were just a cosmetic issue alone, I would say you would need to wait until the quarantine is over.

However, based on what you said, there is more to this than just cosmetics. You took a fall which caused the damage. There could be underlying trauma to the tooth which needs immediate treatment. Sometimes the ligament can be stretched and if you don’t splint the tooth you can end up with a tooth that comes loose. Other times, the trauma is so severe, the pulp of the tooth dies and you need a root canal treatment.

Under normal circumstances, I’d suggest you call your dentist and ask him to squeeze you in for an emergency dental appointment. In this case, the only appointments are for situations like yours.

If you’re going to need an emergency appointment. This is the perfect time!

Getting the Chipped Fixed

If it turns out there is not damage from the trauma that requires immediate treatment, then your dentist can likely go ahead and fix the chipped tooth. I mean…you’re already there.

The ideal solution for this is to have dental bonding done. You can see an example of that in the image above. I will warn you. It does take an expert cosmetic dentist. If your dentist isn’t one, my suggestion is you see him for the trauma. Then, once the virus calms down, see an AACD accredited dentist to do the bonding to repair the chip to your tooth.

This blog is brought to you by Louisiana Cosmetic Dentist Dr. Mike Malone.

Is a CEREC Crown falling Off an Essential treatment?

I had a CEREC crown placed right before the lockdown for COVID-19.. Today, it just fell out. Our governor said you can only go to the dentist for essential treatment. How do I know if this is essential? Do I go in or wait until the quarantine is over?

Mark

Dear Mark,

porcelain block for CEREC crown
Block of porcelain for a CEREC crown

In most cases, because of COVID-19 and how easily it transmits, the CDC and Governors of many states are asking us to forego routine treatments until we have a handle on the virus. That would mostly include things like cleanings, checkups, and elective cosmetic procedures such as teeth whitening and smile makeovers.

Essential appointments are things like emergency dental care, such as you’d have with a tooth infection or other types of repairs. Your case is one of those. If a dental crown falls off, which by itself should be unusal, it is important it gets re-bonded.

If you wait until the quarantine is over, the adjacent teeth will begin to shift into the space left open. This will mean by the time you are able to contact the dentist for the re-bonding, your CEREC crown will no longer fit and you’ll have to get an entirely new one.

Don’t wait. Call your dentist.

One other thing, as I said earlier, it is highly unusual for a dental crown to fall out, especially a CEREC crown. They are milled by a computer so they are usually a tighter, more accurate fit. If your dentist rebonds this and it falls out again, I’d recommend you see a different dentist.

This blog is brought to you by Lafayette Dentist Dr. Mike Malone.